Contact Us

 

Protection. Value. Service.

We're here to help you during the following hours:

Monday through Thursday:

7am – 7pm, MST

7am – 8pm, MST for Sales

Friday:

7am – 7pm, MST

Saturday:

9am – 1pm, MST

Contact California Casualty Customer Service

Customer Service

Changes to policies can be made online after signing in to your account.

Please call our customer care specialists with any questions.

Phone: 1.800.800.9410
Fax: 1.888.206.3083

Mailing Address: P.O. Box 39700
Colorado Springs, CO 80949-9700

Email: service@calcas.com
(Email messages are responded to within two business days.)

Contact California Casualty Sales Department

Sales

Phone: 1.866.680.5143
Fax: 1.866.610.1068

Mailing Address: P.O. Box 39700
Colorado Springs, CO 80949-9700

Pay Your Insurance Bill Online

Payments

Mailing Address: P.O. Box 2108
Omaha, NE 68103-2108

Sign in to your account to make an online payment.

Contact Us to File a Claim

Claims

California Casualty representatives are available to help you file a claim 24 hours a day. You may also file a claim online.

Phone: 1.800.800.9410
Fax: 1.800.229.3094

Mailing Address: P.O. Box 39700
Colorado Springs, CO 80949-9700

Email: eclaims@calcas.com

Express Tow Service at California Casualty

Express Tow Service

Phone: 1.800.331.7350

This number can also be found on the back of your ID card.

Employment Opportunities at California Casualty

Employment

Phone: 1.800.800.9410 ext. 8120
Email: employment@calcas.com

Contact California Casualty if You Suspect Fraud

Report Insurance Fraud

If you suspect insurance fraud, notify the police or California Casualty.

Phone: 1.800.842.5848 or 1.650.572.4666

You can also report fraud to the NICB online, by phone at 1.800.TEL.NICB (835.6422), or by using the NICB's TIP 411 program by texting the keyword "FRAUD" to 847411 (TIP411) to anonymously submit tips.

Contact Us About Identity Theft

Identity Theft

If you are a policyholder and suspect that you're a victim of identity theft, you will receive a free referral from us to a fraud specialist at IDT911.

Phone: 1.800.800.9410

Contact California Casualty Website Support

Website Support

Phone: 1.877.525.7618.

We're here Monday through Friday
from 7am – 6pm, MST.

Email Us

Please fill out the form below:
Emails are responded to within 2 business days.

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Emails are responded to within 2 business days.

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Please fill out the form below:
Emails are responded to within 2 business days.

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Please fill out the form below:
Emails are responded to within 24 hours.

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