Contact Us

 

Protection. Value. Service.

We're here to help you during the following hours:

Monday through Thursday:

7am – 7pm, MST

7am - 8pm, MST for Sales

Friday:

7am – 7pm, MST

Saturday:

9am – 1pm, MST

Contact California Casualty Sales Department

Sales

Phone: 1.866.680.5143
Fax: 1.866.610.1068

Mailing Address:
P.O. Box 39700
Colorado Springs, CO 80949-9700

Pay Your Insurance Bill Online

Payments

Mailing Address:
P.O. Box 2108
Omaha, NE 68103-2108

Sign in to your account to make an online payment.

Contact California Casualty Customer Service

Customer Service

Changes to policies can be made online. Sign in here
Phone: 1.800.800.9410
Fax: 1.888.206.3083

Email: webservice@calcas.com
(Email messages are responded to within two business days.)
Mailing Address: P.O. Box 39700
Colorado Springs, CO 80949-9700

Contact California Casualty Customer Service

Claims

Phone: 1.800.800.9410
Fax: 1.800.229.3094
Email: eclaims@calcas.com

Mailing Address: P.O. Box 39700
Colorado Springs, CO 80949-9700

Contact California Casualty if You Suspect Fraud

Fraud

If you suspect fraud, notify police
or California Casualty
1.800.842.5848

If you suspect that you're a victim of identity theft we can refer you to a fraud specialist at IDT911. Our policyholders can call Customer Service at the number above for a free referral.

You can also report fraud to
the NICB online, by phone at 1.800.TEL.NICB (835.6422), or by using the NICB's TIP 411
program, by texting the keyword "FRAUD" to 847411 (TIP411) to anonymously submit tips.

Express Tow Service at California Casualty

Express Tow Service

Please call toll free 1.800.331.7350

This number can also be found on the back of your ID card.

Employment Opportunities at California Casualty

Employment

Phone: 1.800.800.9410 ext. 8120
Email: employment@calcas.com

Contact California Casualty Customer Service

Website Support

Please call us at 1.877.525.7618.

We're here Monday through Friday
from 7am – 6pm, MST.

Contact California Casualty Customer Service

Contact California Casualty

California Casualty representatives are available to help you file a claim 24 hours a day.

Please Call 1.800.800.9410
for assistance with serious and minor claims. You may also file a claim online.

For assistance with other matters regarding your policy, please
contact California Casualty during standard business hours:

Monday - Friday: 7am - 7pm MST
Saturday: 9am - 1pm MST

Our offices are closed on major holidays.