Find Your Perfect Fit
With a Career at California Casualty
Customer Service
Provide Support to Our Valued Customers
At California Casualty, we love what we do and pour our passion into providing amazing insurance support to our customers, who include firefighters, law enforcement, state troopers, educators and nurses. If you want to represent a business that's known and valued by thousands of American Heroes, then this is the place to be.
Customer Service is both technical and personality-driven – and also a great place to develop your career. We will count on you to provide front line customer support by building healthy relationships and continually delivering the highest level of enthusiasm and knowledge.
Locations
Our Customer Service teams are based in Colorado Springs, CO, Glendale, AZ, and Leawood, KS. To find out if we're recruiting the right role for you in your area, Search for Jobs. If you're interested in all the places we do business, visit our locations page.
Why California Casualty
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CareEmployees have always been California Casualty's best ambassadors: passionate about helping others, treating colleagues with respect and living our values. We are committed to working with our employees and creating opportunities for them to contribute their best work and to live their best life.
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CollaborateFrom your first day on the job, you are a California Casualty ambassador. With so many departments at California Casualty, there is an abundance of opportunities to explore. We're all in this together. That means we support each other and celebrate success—big and small—along the way. We invest in the happiness of our people and encourage them to grow so that they can deliver their best work.
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contributeWhen you join our team, you can expect to be encouraged and supported. We rely on the enthusiasm and talents of our people to strengthen our place in each community we're a part of. Here, we believe in working together for one common goal. And you'll see the impact you make on the company every single day.
Meet Our Team
Here is what Angela J., a customer care specialist, says about life at California Casualty. Meet more of our team members and discover what they have to say.
I enjoy assisting our customers; there's nothing like a "thank you" from an insured after you have helped them with all of their needs.
The culture is one of strong values, ethical work practices, and high integrity. We are truly guided by the California Code. I believe the leadership here at California Casualty is highly effective. The managers are committed to their employees, empowering them to perform at their highest levels.
Angela J.
Senior Customer Care Specialist