We Are Here to Help

From your policy to a claim to online assistance, we are here for you.
1.800.800.9410

Contact Us

We Are Available by Phone, Chat, and Email

Contact Us by Phone

Customer Care

Monday–Friday: 6am to 6pm PT
Saturday: 8am to 1pm PT

1.800.800.9410

Please use the following options when you call:

  • Option 1: If you know your party's extension
  • Option 3: To update your policy or for billing
  • Option 4: To report an accident or file a claim
Purchasing a Policy or Requesting a Quote

Please use option 2 when you call.

1.866.680.5143
Website Support

Monday—Friday: 6am to 5pm PT

1.877.525.7618

Additional Phone Numbers

Towing and Roadside Assistance

This number is also on the back of your ID card.

1.800.331.7350

1.800.331.7350

Identity Theft

Please speak with a customer care specialist for your free Identity Theft referral.

1.800.800.9410 option 3

1.800.800.9410 option 3

Report Insurance Fraud

Please contact us if you suspect fraud.

1.800.842.5848

1.800.842.5848

Chat with A Customer Care Specialist

We enjoy chatting with you about your policy. If we are unavailable, please feel free to leave us a message.

Chat or Leave a Message

Our Mailing Addresses

Customer Care and Sales

P.O. Box 39700
Colorado Springs, CO 80949-9700

Claims

P.O. Box 39700
Colorado Springs, CO 80949-9700

Mail Your Payment

You can mail your payment or sign in to your online account to make a payment.

P.O. Box 2108
Omaha, NE 68103-2108

Our Fax Numbers

Customer Care Fax

1.888.206.3083

Sales Fax

1.866.610.1068

Claims Fax

1.800.229.3094

Loss Payee/Mortgagee Fax

1.888.206.3081

 
Mortgage Company or Lender Updates

Please fill out the form below:
Emails are responded to within 2 business days.

All fields marked with an asterisk (*) are required

This field is mandatory.
This field is mandatory.
This field is mandatory.
This field is mandatory.
This field is mandatory.
500 characters remaining
This field is mandatory.
Manage or Update Your Policy

Please fill out the form below:
Emails are responded to within 2 business days.

All fields marked with an asterisk (*) are required

This field is mandatory.
This field is mandatory.
This field is mandatory.
This field is mandatory.
This field is mandatory.
This field is mandatory.
500 characters remaining
This field is mandatory.
File a Claim or Update an Existing Claim

Please fill out the form below:
Emails are responded to within 2 business days.

All fields marked with an asterisk (*) are required

This field is mandatory.
This field is mandatory.
This field is mandatory.
This field is mandatory.
This field is mandatory.
500 characters remaining
This field is mandatory.
Website Support

Please fill out the form below:
Emails are responded to within 2 business days.

All fields marked with an asterisk (*) are required

This field is mandatory.
This field is mandatory.
This field is mandatory.
This field is mandatory.
This field is mandatory.
500 characters remaining
This field is mandatory.