Claims Center

We want to make it as easy as possible for you to file a claim. You can report any claim 24 hours a day online or by calling a customer care specialist at 1.800.800.9410.

Report an Auto Claim

Customers must be logged in to their online account to file a claim online.

I'm a CustomerI'm NOT a Customer

Prefer to speak to a claims representative?

Call 1.800.800.9410, option 4.

Report a Home Claim

Customers must be logged in to their online account to file a claim online.

I'm a CustomerI'm NOT a Customer

Prefer to speak to a claims representative?

Call 1.800.800.9410, option 4.

Report a Glass Claim

To report a glass-only claim, click here.

Report a glass-only claim when:

  • The glass hasn't already been repaired or replaced
  • Damage is not in addition to another loss (such as vandalism)

Express Tow Service

If you need assistance with a tow truck, please call 1.800.331.7350.

This number can also be found on the back of your ID card.

Update or Track a Claim

Call your claims adjuster to:

  • Provide additional information about your existing claim
  • Receive an update on your existing claim

If you don’t have your adjuster’s contact information, please call 1.800.800.9410 for assistance.