Customer Service

You can count on us to help you.

Insurance Policy Changes

Policy Changes
Make changes to your policy online. You will be asked to sign into your account before proceeding to the policy changes page.

EZ Pay Option

Sign up for EZ Pay
Learn more about our EZ Pay program with 7 payment options to choose from including summer or holiday skip. 

Go Paperless

Go Paperless
California Casualty gives you the opportunity to eliminate the paper. We'll send you email alerts when you have new insurance documents ready for viewing online. Opt in today.

Pay My Bill

Pay My Bill
Conveniently pay your bill online. You will be asked to sign into your account before proceeding to your billing details page.

Report a Glass Claim

Report a Glass Claim
Please call Gerber National Glass at 1.800.216.2784 to report glass-only claims when the glass hasn't already been repaired/replaced and the damage is not in addition to another loss (such as vandalism).

Contact California Casualty

Contact Us
Do you have questions or comments for us? Do you want to see if your coverage is the best for you? Prefer to speak to a live person or does email work best for you? Find our contact info here.



for Illinois Policyholders in Disaster Areas

For information about the safeguards in place for residents of 4 Illinois counties declared as disaster areas, click here.

Need Assistance?

  • Call Us at 1.800.800.9410
  • Call Us at 1.800.800.9410
  • Email Us
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