Fraud Prevention


How you can help

Fraud Affects Us All

Fraud affects us all by driving up the cost of insurance premiums. California Casualty has an effective anti-fraud program. We work with State Departments of Insurance, state and local law enforcement, as well as organizations such as the National Insurance Crime Bureau (NICB).

Fraud awareness and prevention is an important part of this effort. The NICB helps California Casualty employees and customers with training on this important topic.

A few examples of insurance fraud to look out for and report are:

  • Faked or inflated auto or home losses
  • Phony injuries or inflated medical bills
  • Faked or inflated repair bills

Reporting Fraud

If you suspect fraud, notify the police or California Casualty at: 1.800.842.5848 or 1.650.572.4666.

You can also anonymously report fraud to the NICB in three easy ways:

  • Call 1.800.TEL.NICB (1.800.835.6422)
  • Text the keyword "FRAUD" to 847411 (TIP411)
  • Submit a form at

Want To Learn More?

The National Insurance Crime Bureau (NICB) hosts a number of fact sheets and checklists for you to review to learn more about identifying and preventing fraud.

Identity Theft

If you suspect that you're a victim of identity theft, we can refer you to a fraud specialist at CYBERSCOUT™. Our policyholders can call Customer Service at 800.800.9410 for a free referral.

For more information, please view California Casualty's ID Defense brochure (PDF).