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CONSENT TO RECEIVE ONLINE COMMUNICATIONS REGARDING YOUR CALIFORNIA CASUALTY ACCOUNT:
The decision to enroll in our “Go Paperless” program and receive your insurance documents by electronic transmission is voluntary.
Documents and Communications Covered:
By agreeing to receive California Casualty documents electronically, including policy documents, declarations pages, certain invoices, accounting documents and deduction schedules, you will no longer receive those documents in paper form. Instead, you will receive an e-mail notifying you of account documents available for secure viewing on California Casualty’s website.
By agreeing to “Go Paperless” you are agreeing to receive electronically all documents except those we are required by law to mail.
By agreeing below, you will begin to receive electronic document delivery email notifications. Your receipt of these email notifications constitutes delivery of all documents available for you to securely access and view on our website. You will be able to view, download and/or print any document or documents of your choosing. You may also obtain a free paper copy of the document(s) for any reason by calling the California Casualty Service Department at 1.800.800.9410.
Delivery Methods:
If you agree to “Go Paperless”, we will send email notices to the email address you have indicated for this purpose. California Casualty reserves the right to send you paper documents for any reason, including one or more of the following reasons: (1) the email address on file is no longer valid; (2) we have a system problem that prevents the use of the email notification process; and (3) the system that produces the document is not yet available for email notification.
Hardware and Software Requirements:
Hardware Requirements: You will need access to the Internet and a valid email account.
Software Requirements: You will need Adobe Acrobat Reader version 8.0 or greater to view documents on our website.
Should we make changes to the hardware or software requirements for “Go Paperless”such that you may no longer be capable of accessing or retaining your electronic insurance documents, we will inform you of the revised hardware and software requirements. You will then need to review the new requirements and indicate your consent to continue participating in “Go Paperless” according to the new requirements.
How to Withdraw Your Consent:
You may withdraw your consent at any time by unenrolling on our website or by calling the California Casualty Customer Service Department at 1.800.800.9410. Upon unenrolling, all insurance documents will be mailed to your postal address via United States Postal Service (USPS) with your next policy change or addition (please allow up to 24 hours to process your unenrollment).
We will automatically unenroll you from “Go Paperless” if at any time the email address you provided to us rejects an email notice we send. All documents will then revert to paper mailing until you consent again and update your email address on our website.
You may update your email address on our website or by calling the California Casualty Customer Service Department at 1.800.800.9410 to prevent being unenrolled.
Any “Go Paperless” discount (varies by state) you may be receiving, will be removed upon unenrollment.
Consent:
By selecting ‘I agree to the Terms and Conditions’ and clicking ‘Continue,’ you consent to receive email notices directing you to our website to access your policy documents electronically and you acknowledge that paper copies will only be provided as required by law.
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