Coronavirus (COVID-19)

The health and safety of everyone is extremely important to us.

We recognize the challenges recent global and local events have posed to our community of customers, employees, and loved ones. We want you to know we are addressing these issues and taking steps to protect the safety and health of our employees so they can continue to deliver the level of service you have come to expect from our organization.

Our goal is to continue to provide prompt, professional, and caring service to you, our valued customer. We ask your patience during these rapidly evolving times, and please know that service to you is our top priority.

We are Here for You

We are here to help you and provide you with the same level of service as before.

Accessing your account online is the most convenient way for you to update your policy, file a claim, access your ID cards, and more. You can connect with us online anytime by sending us a message.

To make sure you are receiving important policy information in the event the postal service is temporarily disrupted, you can sign up for paperless.

What We Are Doing

We continue to closely monitor the coronavirus pandemic to be prepared as possible and are making any required changes to our policies and procedures. Our sources of information go beyond the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC) and include various local government health agencies.

Payment Flexibility Options

We have empowered our employees to work with each individual customer to provide the personalized support you need. For customers who are negatively impacted by coronavirus, we are extending payment dates and waiving fees. Please contact us if we can be of assistance.

Information About COVID-19

The Center for Disease Control (CDC) is the best place to find the most accurate and up-to-date information about COVID-19. You can find out: