Go Paperless FAQs

Below you’ll find the answers to some frequently asked questions about the Go Paperless program. If you have a question that’s not answered here please give us a call at 1.800.800.9410.

How does Go Paperless work?

Instead of printing and mailing documents to you, we send you email notifications when you have new auto, home or renters policy documents, invoices, accounting documents and deductions schedules available for viewing, printing or downloading from your online account.

Is there a fee to sign up for the Go Paperless program?

No! Go Paperless is completely free.

Is Go Paperless available in all states?

Yes! Go Paperless is available in all the states in which California Casualty does business: Arizona, California, Colorado, Idaho, Kansas, Oregon, and Wyoming.

Can I sign up for Go Paperless for more than one policy?

Opting in will designate all policies under your California Casualty account number for paperless notifications.

Is Go Paperless secure?

Yes. Once you receive an email notification that you have new documents available, the only way to access them is by signing in to your online account.

Can I enroll over the phone?

No. For security purposes, you will need to ‘opt in’ by electronically agreeing to the terms and conditions. This process is handled through Docusign. You can, however, ‘opt out’ over the phone by calling Customer Service at 1.800.800.9410.

Go Paperless FAQs

Go Paperless FAQs

.css-1ntp5xn a{-webkit-text-decoration:none;text-decoration:none;color:inherit;}If you have additional questions, please contact Customer Service by calling 1.800.800.9410, option 3.

If you have additional questions, please contact Customer Service by calling 1.800.800.9410, option 3.