Go Paperless FAQs

I was wondering about that . . .

Protection. Value. Service.

We're here to help you understand your policy and options. If you have a question that's not answered here please give us a call at 800.800.9410.

Auto, home and boat policy documents as well as invoices, accounting documents and deductions schedules are available for online viewing and printing.

Paperless documents are available in all states.

The notification will indicate that documents are available to view online as well as any additional documents where mailing is required.

Opting in will designate all auto, home and boat policies under your account number for paperless processing.

The notice that documents are ready for viewing will come from ‘service@calcas.com'. Be sure to add ‘service@calcas.com' to your address book so your notices don't end up in your junk/spam folder.

There is no fee for email notifications.

No. For security purposes, you will need to 'opt in' on the CalCas.com website. You can, however, 'opt out' over the phone by calling Customer Service at 1.800.800.9410.

You can update your email address at any time by following the link on the "Go Paperless" page under "My Account" or by calling Customer Service.

ID cards are printable for temporary use; however, we strongly suggest you request replacements cards through the website or by calling Customer Service.