Facts: What Does California Casualty Do With Your Personal Information?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Name, address, birthdate, phone number
  • Social Security number and employment information
  • Driver’s license number and Claims history

All financial companies need to share customer’s personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer’s personal information; the reasons California Casualty chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does California Casualty share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes—
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes—
information about your creditworthiness
Yes Yes
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don't share
To limit our sharing
  • Call 1.800.542.9390

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions Call 1.800.542.9390 or go to www.calcas.com/privacy
Who we are
Who is providing this notice? The California Casualty Group of insurance companies: California Casualty Indemnity Exchange; California Casualty Insurance Company; California Casualty & Fire Insurance Company, California Casualty General Insurance Company of Oregon, California Casualty Compensation Insurance Company, and California Casualty Management Company.
What we do
How does California Casualty protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does California Casualty collect my personal information?

We collect your personal information, for example, when you

  • Apply for insurance or pay insurance claims
  • File an insurance claim or tell us where to send money
  • Give us your contact information

We also collect your personal information from others such as credit bureaus, affiliates, or other companies

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. Please see the “Other important information” section below.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply for everyone on your account.
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates include companies that are affiliated with California Casualty Group of insurance companies.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies. California Casualty does not share with non-California Casualty companies so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners may include licensed insurance agents.
Other important information

For California Customers: We will not share your personal information with companies outside of the California Casualty family of companies, except for our everyday business purposes, for marketing our products and services to you, or with your consent. In addition, you have the right to access and correct all personal information that is collected pursuant to this policy. For information about these and other privacy rights that you may have, please go to www.calcas.com/privacy, or call us at 1.800.542.9390.

For Vermont Customers: We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures. For additional information concerning our privacy policies, please go to www.calcas.com/privacy, or call us at 1.800.542.9390.

Access and Correction: As described above, we may collect information about you from other sources. You may see and correct the information we collect about you. To request review or correction of this information, please call us toll free at 1.800.542.9390, or visit us online at www.calcas.com/privacy.